Oct 25, 2021
In this episode we discus 3 reasons that the styling session is so important and why it will help increase your client loyalty, referrals and ultimately the money in your bank account.
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Oct 18, 2021
For most of your clients, the shampoo experience is their favorite part! In this episode, I share how the shampoo experience can result in more clients, referrals, and ultimately money in your bank account. This is one of the best ways to build trust and really give value to your clients. Listen in to gain some...
Oct 11, 2021
"You never get a second chance to make a first impression".
In this episode we discuss the importance of setting the vibe for your clients appointment through creating a positive greeting or first impression. This is part of the "Back to Basics" series where we cover creating an exceptional salon experience.
Oct 4, 2021
In this episode of "Back to Basics" we discuss an area of our business called "The Follow Up" which I believe is the secret sauce to creating a solid and loyal clientele.
The Follow Up lets your clients know that you CARE and creates trust, loyalty and most importantly referrals!
The more that we grow our business...
Sep 28, 2021
In this episode I share a 5 step process to consistent and powerful & effective consultations.
Open ended questions and clear communication results in more trust, better results and ultimately more money in your pocket.
Tune in as we cover this easy process to implement behind the chair!
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