Aug 16, 2023
In this episode I discuss the importance of having tough conversations, following through on your promises, and making one on one time for each team member as a salon owner.
I share my personal experiences and challenges with addressing dress code violations and negative behaviors in my team. I emphasize the negative impact of avoiding these conversations and losing the respect of the team.
I also provide tips on how to approach these conversations, such as starting with something positive and ending with a positive note. This video is a must-watch for salon owners who struggle with motivating their teams and want to improve their leadership skills.
01:33 The Importance of Challenging Conversations
05:29 Process for Having Conversations
08:33 Not Following Through on Promises
10:46 The Impact of Absent Ownership
12:20 The Disconnect Between You and Your Team
13:26 The Consequences of Broken Promises
15:36 Not Making Time for One-on-One Connections